About Us
Our mission is to provide the highest quality products supported by a well-trained, knowledgeable, diversified, and friendly staff. We strive to create an exceptional customer experience. We connect enthusiasts to each other, to the community, and to their creativity.
Why is Our Store Called BERNINA Connection?
In 2002, when Val Sparks and Diane Ebner, the original owners, were choosing a name, the two words “BERNINA” and “Connection” both held significance. "BERNINA" because we are BERNINA loyalists through and through and "Connection" because they wanted to truly connect with our community; us to you, you to each other, and to be the Connection to all the best in the sewing and quilting world! Marlina Kessler and Rebecca Hawley, the new owners, are now carrying the torch in honor of Diane and Val's inspiration.
Why are We BERNINA Folks?
We feel we sell the best machine made. BERNINA is the only family owned sewing machine company left and generational pride in craft, combined with Swiss technology, makes us proud to sell these wonderful machines.
Our Experienced BERNINA Tech Staff
We are five strong in this department. Our techs are trained and certified as BERNINA technicians. Their combined years of experience total over 83 years. Our lead tech, Larry Delceg, who has been with us since we opened, has over 47 years of experience. His years before he started working for us were in his father’s Viking dealership where he had extensive experience working on many brands of machines. Lorenzo Charnel-Delgado specializes in current BERNINA models and is available in our store Monday through Friday. In addition to our BERNINA certification, Bernina Connection proudly services all makes and models of both sewing machines and sergers.
Our Machine Mastery Teachers
Our mastery teachers have been teaching our mastery classes for a combined total of over 68 years. That’s a lot of classes and a lot of happy, well-informed customers. Our teachers are kept up to date concerning the latest Bernina innovations. We offer unlimited mastery classes FREE to anyone who purchases a machine from us and we encourage customers who have not purchased from us to take the same mastery classes for a fee.